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Terms & Conditions



A.1       Welcome you all to (logo) provides access to the website or the mobile application subject to the terms and conditions mentioned on this page. By using the Website, you, as a registered or guest user in terms of the eligibility criteria set out herein (“User”) agree to be bound by the Terms. Please go through carefully as your continued usage of the Website, you signify your agreement to be bound by these Terms.

A.2       By accepting these Terms, you also accept and agree to be bound by Deshichai Policies (including but not limited to Privacy Policy available at as amended from time to time. 

A.3       In these Terms, references to "you" or "User" shall mean the end user/customer accessing the Website, contents or using the Services offered through the Website. References to the “Website”, "Deshichai", “”, "we", "us" or "our" shall mean the Website and/or Deshichai. 

A.4       The contents set out herein form an electronic record in terms of Information & Communication Technology Act, 2006 and rules there under as applicable and as amended from time to time. As such, this document does not require any physical or digital signatures and forms a valid and binding agreement between the Website and the User. 

A.5       This Website may also contain links to other websites, which are not operated by Deshichai and we have no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each such site. 

A.6       Deshichai reserves the right to change these Terms at any time. Such changes will be effective when posted on the Website. By continuing to use the Website after we post any such changes, you accept the Terms as modified. 

A.7      These Terms will continue to apply until terminated by either You or Deshichai in accordance with the terms set out. 

A.8       The agreement with Deshichai can be terminated by (i) not accessing the Website; or (ii) closing Your Account, if such option has been made available to You. 

A.9    Notwithstanding the foregoing, these provisions set out in these Terms which by their very nature survive are meant to survive termination, shall survive the termination / expiry of this agreement. 

2.        Eligibility 

B.1       Use of the Website is available only to such persons who can legally contract under the Contract Act, 1872. 

B.2      Any minor i.e. under the age of 18 years, shall not register as a user of Deshichai and shall not transact on or use the Website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. We reserve the right to terminate your membership and / or refuse to provide you with access to the website.

B.3    By accepting the Terms or using or transacting on the Website, the User irrevocably declares and undertakes that he/she is of legal age i.e. 18 years or older and capable of entering into a binding contract and such usage shall be deemed to form a contract between the Website and such User to the extent permissible under applicable laws. 

B.4     The usage of the Services offered through the Website is available to the addresses to be delivered is within Dhaka City, Bangladesh; For cities within or outside Dhaka, time to deliver and price might be different and may change at any time without notice.


3.        Communication

C.1       When you use, or contact us via phone or email, you consent to receive communication from us. You authorize us to communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication.


4.        Your Account and Responsibilities 

D.1       Any person may access the Website either by registering to the Website or using the Website as a guest. However, a guest user may not have access to all sections of the Website including certain benefits/promotional offers, which shall be reserved only for the purpose of registered Users, and may be changed from time to time at the sole discretion of the Website. 

D.2       If you wish to register your account with the Website, you shall be required to create an account by registering with a valid Bangladeshi mobile number and/or your email address or by filling in the details prescribed in the Website registration form.

D.3       If you use the website, you will be responsible for maintaining the confidentiality of your username and password and you will be responsible for all activities that occur under your username and you will be under the obligation to restrict access to your computer or mobile phone to prevent unauthorised access to your account. You should inform us immediately if you have any reason to believe that your password has become
public or if the password is being, or is likely to be, used in an unauthorised manner. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, we have the right to suspend or terminate your membership on the website. 

D.4       The Website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will Deshichai be held liable for any losses or claims arising out of such inaccessibility to the Users and the Users expressly waive any claims against Deshichai in this regard.  


5.        Charges

E.1       Membership on the website is free for users. We reserve the right to change its fee policy from time to time. In particular, Deshichai may at its sole discretion introduce new services and modify some or all of the existing services offered on the website. In such an event, Deshichai reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Al the fee policy will be posted on the website. 

6.        Copyright 

F.1       The materials (including the content, and any other content, software or services) contained on are the property of Deshichai, its subsidiaries, affiliates and/or third party licensors. No material on this site may be copied, reproduced, republished, installed, posted, transmitted, stored or distributed without written permission from Deshichai. 

F.2       You may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the website or any content, or reproduce or circumvent the navigational structure or presentation of the website or any content. We reserve our right to bar any such activity. 

7.        Promotional Activity 

G.1     Deshichai uses various advertisement and commercials which are truthful and are not deceptive or unfair to the best of our knowledge and belief. Every user is under the obligation to go through the relevant information contained in the Website before using the service and it will be assumed that each user is aware of every information provided in the Website. Images of products in the Website are for and by reference only and actual product may vary from the corresponding image exhibited. The Website disclaims any liabilities arising out of any discrepancies to this end to the fullest extent permitted by law. 




8.        The Contract

H.1      Your order is an offer to us to purchase the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail and/or SMS to your mobile phone number confirming receipt of your order and/or containing the details of your order.


The ordered product(s) is/are delivered to your designated address and at that time the property in the goods is transferred from us to you. 

H.2   You can cancel your order for a product at no cost 24 hours before the goods are delivered to you. 

H.3   Please note that we sell products only in quantities, like the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity.

9.       Product Descriptions

I.1      Deshichai attempts to be as accurate as possible. Deshichai has our own manufacturing unit. Deshichai does not warrant that product descriptions or other content of any Deshichai product is accurate, complete, reliable, current, or error-free. If a product offered by Deshichai itself is not as described, your sole remedy is to return it in unused condition. 

10.       Pricing

J.1      Typically the listed price displayed for products on Deshichai represents the full retail price listed on the product itself. The list price or suggested price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day.